Welcome to www.indianwebstudio.com Call Center Service Section

Indian Web Studio is a Network of Individual third party International Call Centers in Asia Pacific with its affiliate throughout India, with its Headquarters in all major cities in India

Indian Web Studio Call Center agents can answer customer concerns, take orders or simply answer questions about your products or services on a 24/7/365 basis. We offers customized voice and web based services to our clients, throughout US, Europe and Australia. We specialize in for pay per performance based Inbound and Outbound Telemarketing Services. Our value added services include Help Desk, Sale Lead generation, Billing Services, Technical Support, Product Inquiry, Order Processing, Up-Selling / Cross-Selling, Market Surveys & Research, Database Management Services, Data Entry, Email Marketing campaigns and Fax Broad Casting.

Our Call Center Outsourcing Services leverage the power of the World Wide Web with leading-edge call center technology to provide unique, transparent communications solutions.

Our facilities are equipped with latest Call Center technologies like CTI, Soft Phone, Predictive Dialer Software, ACD, IVR and Fax on Demand, Voice logging and Call Blending. It is now your one stop Call Center for your Inbound and Outbound Call Center Services.

Indian Web Studio currently operates Call Centers dedicated to servicing our clients in USA, UK and Australia. Our Call Center Services include order taking, infomercial and direct response support, help desk services, overflow call management, dealer locate & general customer service support. Each of our call center services provides businesses with industry leading telephone or web-based customer support solutions for a fraction of the cost of maintaining a call center of your own.

We provide a single point-of-contact for all aspects of call center engagements, including systems design and integration, software development and post-implementation production support.

Pricing Structure for Call Center Services

Our competitive price structures are customized, based on the following factors:

* Term of contract
* Call volumes
* Type of program
* Agent skill level requirement
* Complexity of projects

The costs of customized reports, training and set up are free of cost.

Our prices range from $10- $13 per hour per person for
non-technical processes.

For technical processes, our prices range from $12 - $16 per hour per person.

Criteria for the prices of Telemarketing Support Services
The rates can be based on different criterion:

Per Closed Incident
Per Interaction / Contact
Per Talk Time
Per Resource Deployment

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