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CALL
CENTER SERVICES
India
Call Center
Out Source Call Center
Out Source to India
Call Center in USA
Call Center Mointoring
Solutions
Call Center Consulting
Consultants
Costumer Services
Business Centers
Training Centers
Business Outsource
Software Solutions
Technology Provider
Trainings
JOBS
Software
Call Center India,
Indian Call Centers, Call Center Services Providers, Outsourcing
Call Center Services, Outsource Call Center
Indian Web Studio is a Network of
Individual third party International Call Centers in Asia Pacific
with its affiliate throughout India, with its Headquarters in all
major cities in India
Indian
Web Studio Call Center agents can answer customer concerns, take
orders or simply answer questions about your products or services on
a 24/7/365 basis. We offers customized voice and web based services
to our clients, throughout US, Europe and Australia. We specialize
in for pay per performance based Inbound and Outbound Telemarketing
Services. Our value added services include Help Desk, Sale Lead
generation, Billing Services, Technical Support, Product Inquiry,
Order Processing, Up-Selling / Cross-Selling, Market Surveys &
Research, Database Management Services, Data Entry, Email Marketing
campaigns and Fax Broad Casting.
Our Call
Center Outsourcing Services leverage the power of the World Wide Web
with leading-edge call center technology to provide unique,
transparent communications solutions.
Our
facilities are equipped with latest Call Center technologies like
CTI, Soft Phone, Predictive Dialer Software, ACD, IVR and Fax on
Demand, Voice logging and Call Blending. It is now your one stop
Call Center for your Inbound and Outbound Call Center Services.
Indian
Web Studio currently operates Call Centers dedicated to servicing
our clients in USA, UK and Australia. Our Call Center Services
include order taking, infomercial and direct response support, help
desk services, overflow call management, dealer locate & general
customer service support. Each of our call center services provides
businesses with industry leading telephone or web-based customer
support solutions for a fraction of the cost of maintaining a call
center of your own.
We
provide a single point-of-contact for all aspects of call center
engagements, including systems design and integration, software
development and post-implementation production support.
Pricing Structure for Call Center
Services
Our
competitive price structures are customized, based on the following
factors:
*
Term of contract
* Call volumes
* Type of program
* Agent skill level requirement
* Complexity of projects
The
costs of customized reports, training and set up are free of cost.
Our prices range from $10- $13 per hour per person for
non-technical processes.
For technical processes, our prices range from $12 - $16 per hour
per person.
Criteria for the prices of Telemarketing Support Services
The rates can be based on different criterion:
Per Closed Incident
Per Interaction / Contact
Per Talk Time
Per Resource Deployment
Customized Customer Care
Customized Telemarketing
* Account Update
* Billing Services
* Case Management
* Customer Relations
* Help Desk
* Technical Support
* Product Inquiry
* Order Processing
* Up-Selling / Cross-Selling
* Inquiry Management & Fulfillment
* Lead Generation ( Specializing in Mortgage Leads )
* Surveys & Polling
Data Services
Web Enabled Services
* Database Management Services
* Data Entry
* Data Mining
* Data Enhancement
* Data Clean Up